Creative Cloud – Some Quick Fixes for InDesign

If you are using InDesign (Creative Cloud) and are having a problem with text boxes that appear blank – even when there is still text in them – and the number of times you can “undo” seems to fluctuate, here’s a fix for these problems!


Restart Your Computer

Start by restarting your computer by holding down the shift key, which will start up in “Safe Boot” mode, which actually cleans up some caches and temp files in OS X. Once you see the login screen, don’t login. Below it is a “Restart” or a “Back” button that will take you to “Restart” – do that instead, and let it start up as you normally would do.


Delete InDesign Preferences


CC Indesign blog graphicOnce your desktop is up, hold down command-option-control-shift and launch InDesign. It will ask to “Delete InDesign Preference Files?” – and click YES. This does what it says, so your units and other basic settings will need to be reset, but it gets rid of any weirdness that may be affecting InDesign. It does not affect your window or palate settings.


Get in the Help You Need Fast!

If this doesn’t do the trick, please get in touch with us at Central Coast and we’ll take a look. If your computer is your #1 tool for doing business (and making you money!), it needs to work well for you 100 percent of the time. Our billable rate is probably lower than yours – calling in our experts to quickly fix issues that affect your productivity is simply smart business. Email us at or call 763.422.3922.

Creative Cloud – Some Quick Fixes for InDesign2018-09-20T10:16:06+00:00

CCS FAQ – Our Most Popular Questions

q_aHere’s a quick rundown of the questions we hear most often from our customers.


Understanding your ROI

Q. Help me understand the return on my investment when I hire Central Coast for my tech resource.


A. There a couple ways to think about this from both a big-picture and detailed point of view.


First, our hourly rate is likely to less than your billable rate for your clients. For example, if you are a graphic designer charging $125+ an hour for your services, by purchasing a Maintenance Plan or Service Plan hours, you will be paying us less than what it costs you do your own tech support. Additionally, before you think about hiring a person on staff to do tech support, consider the total cost to carry that headcount. Using Central Coast would be a third to half of that cost for a 10-15 person agency, for example. Our Service Plans are affordable and help you meet the needs of your budget.


Second, we are experts and this is what we do. Out team of technicians has a collective experience that far outweighs even the most avid “office tech.” We can likely fix things faster, maintain things at a higher level, and ensure your business won’t have to deal with as many emergencies that disrupt business. That said we work alongside you, as there are a number of things that can be done on your end to maintain the basics while we stay accountable for the more intricate areas.


Finally, if you are in business to make money (and we hope that you are), then your tools are your life line to your customers. They help you communicate. They help you create deliverables. They help you collaborate. There’s no excuse for NOT having them function the way you need them to so that you can do great work. When you do great work, we are happy.


Don’t Block Out the Sunshine!

Q. We’re thinking of moving our company to live in the Cloud. What do you think?


A. We have a separate post dedicated to this issue. Click here. In a nutshell, Central Coast is NOT a fan of Cloud Computing! There are other options that cost less money in the long run, are far more secure, have easy access through VPN from offsite…but most importantly, keep your data and your clients’ data under your control. Cloud providers do a bang-up job of marketing the perceived pros, but rarely mention the cons. So do your research before you leap to the cloud, because if you change your mind, getting your data back out can be a painstaking process and be highly disruptive to your business.


Cost Efficient and Convenient

Q. What’s the difference between buying my equipment from the Apple Store, and buying from Central Coast?


A. We offer hardware as a service to our customers, and give the best pricing possible.


Before you purchase anything, we look at what you need from a functionality standpoint, along with the other equipment you already own and the other components that need to connect with your new equipment. We ask about things that the Apple Store or an online retailer wouldn’t know – such as how the equipment will be used, the software it will run, the other components it needs to connect with, to how fast your Internet connection will run, even personal preferences. Purchasing technology hardware is rarely a standalone decision.


Once your equipment arrives, we deliver it to your location, set it up for you, and make sure it’s functioning the way you need it to. And if something goes wrong, we’ll help make sure it gets fixed so you aren’t left hanging out there alone to figure it out.


AppleCare is a wonderful investment and something we always recommend. It costs a small fraction of what you already investing in the hardware. Machines do have problems from time to time in their first few years. AppleCare is three-year smart insurance plan. We can take care of getting this for you too.


What’s Included?

Q. When I purchase a new Mac, does your service include moving my photos and music?


A. Yes! We’ll move them all over, along with your other data, settings, bookmarks, etc. It will be 100 percent seamless for you.


Accounting Software

Q. Do you know of a good alternative to Quicken for Mac?


A. Yes – try Moneydance. It imports Quicken file and is only $49. We hear great things from our clients about this software.


Internal Storage

Q. How much internal storage should I have on my Mac?


A. Upgrading the internal storage device of your existing Mac to a 512GB or 1TB Flash Drive is a huge performance benefit that will greatly enhance the long-term viability of the machine. You should balance the cost against having a faster computer, which also extends of the value of its usefulness later on too.


Worth the Space?

Q. We don’t want equipment “clogging up” our office space. Is Apple Time Capsule an option?


A. Yes, however, be aware that an internal drive is not serviceable in the Time Capsule, so a drive issue (and these do occur) means the unit is not longer working – period. Even if it happens under warranty, your data will be lost with a new unit replacement. Time Capsules are great for backing up your office machines, but they are not a server, and shouldn’t be used as one.


My Font Library Needs a Tune Up

Q. What happens when we hire Central Coast to do a “font review” on our Mac?


A. New OS and Creative Suite versions are less tolerant of older TrueType and Postscript fonts. When we clean up your library, we’ll convert your “must have” older fonts to the modern OpenType versions, and help you learn font management.


Backup Systems

Q. What’s the difference between Crash Plan and Time Machine? Do we need both?


A. Time Machine is a local backup of your entire computer, and a fast way to recover your data in an emergency. Crash Plan is set up to automatically update everything with no inconvenience to the user, but takes some time download back to a new machine, and cannot be used to directly recover from a startup drive failure like Time Machine can. Depending on how and who is using the machine – we’ll talk with you about a backup plan that will work best for you. The most important thing is that you know you need one.



CCS FAQ – Our Most Popular Questions2018-09-20T10:16:07+00:00

CMPUG Annual Potluck is on June 30, 2014

cmpug-logo-175Central Minnesota Photoshop User Group Annual Potluck

Greetings all Photoshop and Lightroom users!


The CMPUG 3rd Annual Potluck has been rescheduled for

Monday, June 30, 2014.


This is a Central Coast sponsored event! See you there!




Social Hour starts at 5:30

Adobe Connect goes live at 6:30

Meeting starts at 7:00 with guest speaker Jeff Tranberry, Chief Customer Advocate at Adobe Digital Imaging. There are also a couple demos planned.

Wrap up and drawing at 8:30 – courtesy of Central Coast and Adobe!

Place: Butkowski Digital Imaging, St. Augusta MN 56301. Click here for Google Map


RSVP here


For More Information:

LinkedIn or Facebook


CMPUG Annual Potluck is on June 30, 20142018-09-20T10:16:08+00:00

The ROI for Great Tech Support

importantOur Hourly Rate is Likely Less Than What You Bill Your Clients

This post is pretty simple. The statement above pretty much sums it up.


If you are billing your clients $125+/hr then you are wasting money by not hiring Central Coast to handle your technology issues. Click here for our rates and services.



First, technology is what we know, all we do, and we’re experts.

Whether you’re a Fortune 500 company, a small business owner or a home-based business, your time and your employees’ time – is money. We integrate with companies on all levels, filling roles where there are holes. Sometimes we’re your Chief Information Officer. Other times, your entire IT department. We integrate seamlessly with your IT staff, or you can leverage our training to ensure user productivity stays high while the IT guys handle the “break/fix” issues.


However you slice and dice it, more often than not, it’s less expensive to hire our technicians than to spend your billable time doing it yourself.


Second, that’s not to say there aren’t regular updates and other things you should do on your end to keep your systems running smoothly.

We’ll work side-by-side with you to understand where we plug in, and where you can simply take care of things on your end. Some of that is based on what you know, what you want to do…but mostly what you have time to do.


Do the math.

If you’ve got nothing but time, your business strategy likely needs a wakeup call anyway. We’ll get your systems in top shape so you can find that next client, do some great work, and watch your profits soar.

The ROI for Great Tech Support2018-09-20T10:16:08+00:00

Canon in Action Tour

CanonActionTourLogoThe Canon In Action Tour is a brand-new educational roadshow designed to unleash your creativity.

Attending this show will give you the knowledge, skills, and confidence to create the images you’ve always dreamed of – WATCH THE TRAILER

This 39-city tour is coming to Minneapolis May 31 and June 1. INFO AND REGISTER HERE

Canon in Action Tour2018-09-20T10:16:09+00:00

ASMP MN Summer BBQ June 5, 2014

Every June ASMP holds a BBQ feast in order to show their thanks to sponsors like Central Coast Solutions for supporting ASMP and its mission.




Got some used photo gear you’d love to get rid of? Or looking to pick up a deal on some professionally-used gear, but are tired of hitting refresh on those eBay auctions, or fed up with waiting for that guy from Craigslist to call back? Well, once again, ASMP-MSP is trying to solve all your problems.


Get Social: @ASMPMSP
Tweet #asmpswap



ASMP MN Summer BBQ June 5, 20142018-09-20T10:16:10+00:00

American Society of Media Photographers (ASMP)

Join the ASMP – they are a great resource for information, advice from peers, and fantastic Central Coast-sponsored events!


The ASMP chapter network now covers 39 cities, states or regions. These local chapters provide a wide range of seminars, workshops, and local news as well as the opportunity to exchange views with the other professionals in their area. ASMP has chapters in the following areas.


Minneapolis/St. Paul Local Chapter

American Society of Media Photographers (ASMP)2014-06-25T17:31:57+00:00

Free Training with Macphun

As part of our role to make sure you have the right tools and training for your workflow, Central Coast Solutions is passing along some amazing free training opportunities!


There’s a wonderful little company in California called Macphun that has been putting out some excellent software for photographers and creatives for many years.


Check out the free online training sessions!


Free Training with Macphun2014-06-25T17:47:55+00:00

Workflow Design – A Note from Ed

Ed ColorMake Your Workflow Work for YOU

The growth of your company is based on its increasing ability to provide quality services to your customers. Workflow is defined by how you provide these services, and your success is defined by how well those services are provided.


Optimize How Data Moves In and Out of Your Organization

Central Coast Solutions is expert at evaluating and improving workflow. We assist our clients in getting the most out of every aspect of their workflow, including planning, training, technology, service and support. Ours is a unique, whole-company approach delivered through our in-depth knowledge of the industry, based on years of experience and our work with hundreds of clients. We approach workflow from a solution standpoint, and want to be sure that any plan put in place takes all sides of your organization and customer base into account. We start your evaluation from the standpoint of how data moves in and out of your company. The next step is to evaluate your systems, productivity and effectiveness in generating the work you do. The last step is to evaluate how effectively your company delivers those services to the client.


Better workflow | Greater Productivity | More Profits

While focusing on the tasks directly in front of you, it is difficult to have time to look at better solutions or the way you could be working–or should be working. The issues your organization needs to address are many. Answering such questions and taking in the broader view is our job. Let us show you how working with Central Coast will generate better workflow, greater productivity and more revenue for your business.


Workflow Design – A Note from Ed2018-09-20T10:16:13+00:00