Help Desk Service
Your Productivity is Dependent on Technology Working Well
For a fast response when you need to know someone is there to solve that frustrating technology problem that is keeping your organization from meeting a critical deadline, get in touch with Central Coast Solutions. Our technicians are smart, dive quickly into issues with great solutions, and are ready to take your systems – from desktop to internet – to the next level.
Get Your Systems to a KNOWN, STABLE LEVEL
We work alongside you to get your systems stabilized. Many of our clients want to know the basics. So we train – and then maintain – to keep your technology running smoothly. If we are doing our job correctly, your computers are making you money.
We are Workflow Specialists with True End-to-End Solutions.
- All Apple Macintosh products
- Mac integration on PC networks
- Network and Internet configuration
- Application support and training
- PDF workflow
- Printing & color consultation – all formats
- Font management tools and training
- Secure backup system
- Remote access, VPN and security
- Tablets, scanners and all peripherals
Prompt Service to Keep Your Downtime to a Minimum
Our certified technicians perform service on system and application software, hard drives, computer equipment, peripherals and network equipment. Service can be performed either on-site or at our service facility. Packaged Service Plans save money and hours purchased NEVER expire.
Technology Workflow Audit – Customized Strategy and Action Plans
Not sure if you are getting the most from your technology? We can help! Our Technology Workflow Audit will review your current status and create a plan for a stable, highly productive environment. We will identify:
- Hardware and software upgrade compatibility
- Gaps in your technology process
- File sharing and collaboration options
- Network speed and security issues
- Productivity and training opportunities
We’ll build a custom technology strategy that ensures your organization is getting the most from your tools and systems.
“Central Coast was extremely patient, helpful and unobtrusive, as they helped guide us through a very challenging relocation from New York to Minneapolis. Imagine a completely new creative staff of art directors, copy editors, freelancers, all needing different levels of access to servers, printers, passwords, data, images, and none of us really had any established workflow or working status for the technology we had inherited.
Ed and his team helped us sort it all out, made recommendations that improved workflow and protected the many deadlines inherent in publishing an iconic magazine.”
— Monica Moses, Editor in Chief, American Craft Magazine